Frequently asked questions
Ordering and shipping
Yes. For everyone who doesn't want to regularly buy new coffee themselves, we offer a practical, automatic coffee subscription. You can choose between three delivery intervals: biweekly, monthly or every other month.
Simply select your favorite coffees and the corresponding delivery option. All subscribers receive a 10% discount from their first order. The shipping costs are the same as for individual orders.
To add multiple coffees to the subscription, simply place them together in the shopping cart for your subscription order and make sure that you choose the same delivery interval.
You can change, pause or cancel your subscription at any time. Since some of our coffees are only available for a limited time, they cannot be subscribed to. This is especially true for unusual filter coffees.
You can find instructions for taking out your coffee subscription here.
We ship every Tuesday and Friday. Your order should reach you within 2 to 5 working days in Germany.
Have you been waiting for your order for a long time? Then it's best to write us a message.
General
Contact us via our contact page. We will be happy to help you with your concerns.
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Purchase advisor coffee beans for filter coffee
Find your new favorite coffee bean
If you are unsure which coffee bean is right for you, we have published a detailed coffee bean guide on our blog to help you choose.
To the coffee bean guideWhat the Roast Level is about
With the roast level we indicate how light or dark the respective coffee beans are roasted. We use a 5-point scale from light to dark. The lighter the degree of roasting, the more of the bean's natural flavors are retained and come into their own in your cup. You can taste the fruity origin of the coffee.
This opens up a whole new world of taste, from tangy-fruity to floral and tea-like to chocolatey-nutty. The rule here is very clear: who dares, wins!
Buy single-origin filter coffee
With our single-origin filter coffee roasts, we precisely tease out the variety of flavors of the most diverse Arabica varieties from the bean. Each variety has its own characteristics that need to be discovered. The growing region and its microclimate each provide additional nuances in the taste.
We have made it our mission to highlight and demonstrate this variety of flavors through our roasts. That's why we consciously avoid the majority of the very dominant, classic roasting aromas that only arise after very long or hot roasting. The result is coffees that taste very different and therefore always surprise.
