Frequently Asked Questions
Ordering and Shipping
Yes. For everyone who doesn't want to regularly buy new coffee themselves, we offer a practical, automatic coffee subscription. You can choose between three delivery intervals: biweekly, monthly or every other month.
Simply select your favorite coffees and the corresponding delivery option. All subscribers receive a 10% discount from their first order. The shipping costs are the same as for individual orders.
To add multiple coffees to the subscription, simply place them together in the shopping cart for your subscription order and make sure that you choose the same delivery interval.
You can change, pause or cancel your subscription at any time. Since some of our coffees are only available for a limited time, they cannot be subscribed to. This is especially true for some of our filter coffees.
You can find instructions for taking out your coffee subscription here.
Yes, we ship throughout the EU. There are currently problems with shipping to Austria. We work on a solution.
The shipping costs in Germany are currently €4.95. We ship free of charge within Germany for orders over €75.
The shipping costs for international shipping are a flat rate of €15 per order up to 2 kg.
You can find all further information in our shipping conditions.
We ship every Tuesday and Friday. Your order should reach you within 3 to 5 working days.
Have you been waiting for your order for a long time? Then it's best to write us a message.
General
Contact us via our contact page. We will be happy to help you with your questions.
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Tips and Tricks for Good Coffee
Instructions for Americano: The Extended Espresso
Cold Brew Instructions
Instructions for Cafe Latte
Bean Guide
What does the Roasting Level mean?
With the degree of roasting we indicate how light or dark the respective coffee beans are roasted. We use a 5-point scale from light to dark. The lighter the degree of roasting, the more of the bean's natural flavors are retained and come into their own in your cup. You can taste the fruity origin of the coffee.
But not everyone likes that straight away.
Unfortunately, we find that the palate of most coffee drinkers is used to roasted aromas and bitter tastes . These are typically referred to as Italian roasts . This means that the coffee beans are heated very strongly during roasting, almost burned, and you can taste it.
We take a different approach and get the most different flavors from the different coffee beans. This opens up a whole new world of taste, from tangy-fruity to floral and tea-like to chocolatey-nutty. The rule here is very clear: who dares, wins!
Nevertheless, with our Marcello Strong and Toulouse, we also offer darker roasts with Robusta content and great crema.
Buy Espresso Coffee Beans
Our espresso roasts perform black and in mixed drinks such as capuccino, flat white and latte macchiato. Our range includes comparatively light espresso roasts such as our signature blend Günter, but also darker, more classic roasts. These include the Arabica-Robusta blends Marcello Strong and Sweet as well as the Toulouse.
Our green coffees all meet the specialty coffee quality level (here you can find out what specialty coffee is and how coffee is rated).
Buy Single-Origin Filter Coffee
With our single-origin filter coffee roasts, we precisely tease out the variety of flavors of the most diverse Arabica varieties from the bean. Each variety has its own characteristics that need to be discovered. The growing region and its microclimate each provide additional nuances in the taste.
We have made it our mission to highlight and demonstrate this variety of flavors through our roasts. That's why we consciously avoid the majority of the very dominant, classic roasting aromas that only arise after very long or hot roasting. The result is coffees that taste very different and therefore always surprise.
