Frequently asked questions
Ordering and shipping
Yes. For everyone who doesn't want to regularly buy new coffee themselves, we offer a practical, automatic coffee subscription. You can choose between three delivery intervals: biweekly, monthly or every other month.
Simply select your favorite coffees and the corresponding delivery option. All subscribers receive a 10% discount from their first order. The shipping costs are the same as for individual orders.
To add multiple coffees to the subscription, simply place them together in the shopping cart for your subscription order and make sure that you choose the same delivery interval.
You can change, pause or cancel your subscription at any time. Since some of our coffees are only available for a limited time, they cannot be subscribed to. This is especially true for unusual filter coffees.
You can find instructions for taking out your coffee subscription here .
Yes, we ship throughout the EU. There are currently problems with shipping to Austria. We work on a solution.
The shipping costs in Germany are currently €4.95. We ship free of charge within Germany for orders over €75.
The shipping costs for international shipping are a flat rate of €15 per order up to 2 kg.
You can find all further information in our shipping conditions.
We ship every Tuesday and Friday. Your order should reach you within 2 to 5 working days.
Have you been waiting for your order for a long time? Then it's best to write us a message.
General
Contact us via our contact page . We will be happy to help you with your concerns.
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