Frequently asked questions
Ordering and shipping
Yes. For everyone who doesn't want to regularly buy new coffee themselves, we offer a practical, automatic coffee subscription. You can choose between three delivery intervals: biweekly, monthly or every other month.
Simply select your favorite coffees and the corresponding delivery option. All subscribers receive a 10% discount from their first order. The shipping costs are the same as for individual orders.
To add multiple coffees to the subscription, simply place them together in the shopping cart for your subscription order and make sure that you choose the same delivery interval.
You can change, pause or cancel your subscription at any time. Since some of our coffees are only available for a limited time, they cannot be subscribed to. This is especially true for unusual filter coffees.
You can find instructions for taking out your coffee subscription here.
Yes, we ship throughout the EU . There are currently problems with shipping to Austria.
The shipping costs in Germany are currently €4.95. We ship free of charge within Germany for orders over €75 .
The shipping costs for international shipping are a flat rate of €15 per order up to 2 kg.
You can find all further information in our shipping conditions.
We ship every Tuesday and Friday. Your order should reach you within 3 to 5 working days .
Have you been waiting for your order for a long time? Then it's best to write us a message.
General
Contact us via our contact page. We will be happy to help you with your questions.
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Tips and Tricks for Good Coffee
Instructions for Americano: The Extended Espresso
Cold Brew Instructions
Instructions for Cafe Latte
Coffee Equipment Guide
Coffee Equipment for the Perfect Cup
The coffee equipment plays at least as important a role in the taste of your cup as a high-quality coffee beans. To get the most out of your coffee, it's important that you use the right equipment. In our shop you will find everything you need to perfect your coffee enjoyment. We offer a wide range of products ranging from drip coffee machines to coffee and tea cups.
Our selection of coffee makers includes filter machines and hand filter systems. Our coffee filters and baskets are available in different sizes and materials to meet the needs of every customer.
Available in a variety of sizes and styles, our coffee grinders provide precise and consistent grinding to optimize the aroma and flavor of your coffee. Our press pots offer a quick and easy way to brew your coffee. With the AeroPress you are well equipped for your next trip.
We also offer cleaning supplies to ensure your coffee machines and utensils are always clean and hygienic . Our scales are ideal for precisely dosing and measuring your coffee preparation. With the kettles and cookers with goosenecks, you never pour too much water onto the ground coffee at once.
We have tested all of the products we offer ourselves and are convinced of the quality of the coffee equipment.
